Terms and Conditions.
These Terms and Conditions apply to purchases, orders, payments, shipping, returns, refunds and other transactions made through the Selvrina™ online store.
Store Operator & Acceptance
Selvrina™ is associated with Shanghai Huacheng Technology Co., Ltd.
References in these Terms to “Selvrina™,” “we,” “us” or “our” refer to the store operator where applicable. “You” and “your” refer to a customer, visitor or other user of the store.
By submitting an order or purchasing through the store, you agree to these Terms and Conditions and the applicable policies associated with the transaction.
Eligibility to Purchase
To enter into a purchase independently, you must have the legal capacity required to enter a binding transaction under the laws applicable to you.
Where a person does not have independent legal capacity, any purchase should be made with the involvement of an appropriate parent, guardian or legally authorized person where required.
Account Information
Where customer-account functionality is available, customers are responsible for providing accurate information and taking reasonable steps to keep account credentials confidential.
Please contact Selvrina™ promptly if you believe an account associated with you has been accessed without authorization.
Artistic Ceramic Products
Selvrina™ specializes in Artistic Ceramic Storage Canisters and other artistic and sculptural ceramic kitchenware.
We make reasonable efforts to present product descriptions, dimensions, materials, weight information, photographs and other available specifications accurately.
Ceramic variation is part of the material character
Ceramic color, glaze, texture, tone and surface appearance may show subtle variation. Photography, lighting, screen settings and normal production characteristics can also affect visual appearance.
Pricing & Product Availability
Product prices and availability may change from time to time where permitted.
The applicable product price, available discounts, shipping charges, taxes where applicable and final order total are shown during checkout before payment is submitted.
If a clear pricing, listing or technical error affects an order, we may contact the customer before fulfillment to review the issue.
Order Acceptance
Submission of an order does not necessarily mean that the order has been finally accepted or completed.
We may decline, cancel or limit an order where reasonably necessary because of circumstances such as:
- Inventory availability.
- Payment authorization issues.
- Suspected fraud or unauthorized activity.
- Materially inaccurate order information.
- Applicable legal restrictions.
- Clear pricing or technical errors.
- Other legitimate operational reasons.
Payment Authorization
Orders are subject to successful payment authorization or other payment confirmation through the applicable checkout system.
Available payment methods are shown during checkout.
Banks, payment providers and other transaction services may apply their own verification, fraud-prevention, security and privacy procedures.
Discounts & Promotional Offers
Promotional codes, discounts or special offers may be subject to offer-specific terms.
These may include:
- Eligibility conditions.
- Start or end dates.
- Product restrictions.
- Usage limits.
- Order-value requirements.
- Other clearly disclosed conditions.
Promotional offers are not necessarily combinable unless expressly stated.
Shipping & Delivery
Shipping methods, charges and available delivery information may be shown during checkout or in subsequent order communications.
Order processing and delivery timing can depend on the product, inventory, destination, carrier, fulfillment arrangements and other order-specific circumstances.
Delivery estimates, where provided, should be treated as estimates rather than guaranteed arrival dates unless expressly stated otherwise.
Shipping may also be affected by carrier operations, weather, transportation disruptions, holidays, customs procedures and circumstances outside our reasonable control.
Return Requests & Refunds
Customers who wish to request a return should contact Selvrina™ customer support before sending merchandise back.
Return eligibility depends on the item, condition, reason for return, order circumstances and applicable law.
Where a refund is approved, it may generally be returned through the original payment method where technically available.
Processing time may depend on Selvrina™, the payment provider, bank, card issuer and transaction circumstances.
The registered business address of Shanghai Huacheng Technology Co., Ltd. should not automatically be treated as a return warehouse or authorized return destination. Contact customer support first and follow the return instructions provided.
Proper Use & Care of Ceramic Products
Selvrina™ ceramic products should be used for their intended purpose and in accordance with available product-specific care or use information.
Customers should handle ceramic products with reasonable care and avoid unnecessary impact, dropping or other handling likely to cause breakage.
Where a product includes a lid, seal, removable component or other functional part, customers should inspect the product before continued use if visible damage occurs.
Selvrina™ Brand & Content
Selvrina™ branding, written content, website design, graphics, photographs, product presentation, logos and other protected materials may be protected by copyright, trademark or other intellectual-property rights.
Unless otherwise authorized, store content should not be copied, reproduced, distributed, republished or commercially exploited in violation of applicable rights.
Third-Party Providers
Selvrina™ may rely on third-party services for parts of store operation, including commerce infrastructure, payment processing, carriers, fulfillment, analytics, advertising, fraud prevention and other technical services.
Independent third-party services may be governed by their own terms, policies and privacy practices.
Personal Information & Advertising Technologies
Personal-information practices associated with Selvrina™ are described in the applicable Privacy Policy.
Where advertising, analytics, attribution or measurement technologies are enabled, third-party providers may process information as described in the Privacy Policy and subject to applicable law and privacy choices.
This may include AppLovin technologies where enabled.
Website & Service Availability
To the fullest extent permitted by applicable law, the website and related online services are provided on an available basis.
We do not guarantee that the website will always operate without interruption, delay, technical error or temporary unavailability.
Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, Selvrina™ and the store operator will not be responsible for indirect, incidental, special or consequential losses arising from store use or a product transaction where such liability can lawfully be limited.
Any limitation in these Terms applies only to the extent permitted by applicable law.
Mandatory consumer rights and other rights that cannot legally be limited remain unaffected.
Circumstances Beyond Reasonable Control
Store operations, fulfillment or delivery may occasionally be affected by circumstances outside reasonable control.
These may include, where applicable:
- Severe weather.
- Natural events.
- Carrier disruption.
- Transportation disruption.
- Government action.
- Customs delays.
- Network or platform outages.
- Other comparable circumstances.
Validity of Remaining Terms
If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions are intended to remain effective to the extent permitted by law.
Failure to Enforce a Provision
A failure or delay in exercising a right under these Terms does not necessarily constitute a waiver of that right where applicable law permits.
Changes to These Terms
We may update these Terms and Conditions to reflect changes in business operations, technology, store services, policies or applicable requirements.
An updated version will be posted where these Terms are made available.
Last updated: September 30, 2026.
Questions About These Terms
Questions regarding these Terms and Conditions may be sent to:
service@selvrina.com
Recommended for written questions about orders, store policies or these Terms and Conditions.
Within 24 Hours
Selvrina™ customer support aims to respond to customer inquiries within 24 hours.
Official Selvrina™ Details
Official brand, legal company and customer-support information associated with Selvrina™.
The registered business address shown above should not automatically be used as a return address. Please contact Selvrina™ customer support and obtain the applicable return instructions before sending merchandise back.
Clear terms for a considered Selvrina™ shopping experience.
These Terms work together with the applicable Selvrina™ store policies to explain orders, payments, fulfillment, ceramic-product responsibilities and customer rights.