Contact Selvrina™.
Questions about a Selvrina™ ceramic storage canister, an existing order, payment, shipping, tracking, a return, refund, product detail or another store-related matter? Our customer-support team is available to assist you.
Our customer-support team aims to respond to customer inquiries within 24 hours.
Selvrina™ primarily serves customers in the United States.
Sculptural ceramic storage canisters designed for the modern kitchen.
How to reach our customer-support team
Email is recommended when your request includes order information, photographs, screenshots, product details, return documentation or other information that is easier to review in writing.
You may also contact us by telephone using the customer-support number shown below.
Recommended for order questions, product questions, returns, refunds, photographs, documentation and other written requests.
Please use our customer-support telephone number for store-related assistance.
Help us locate your order quickly
When contacting Selvrina™ about an existing order, please provide your order number and the email address used during checkout whenever possible.
Order Status
Contact us if you have questions about an order confirmation, order status or other order-related information.
Shipping & Tracking
We can assist with questions relating to shipping information, available tracking details and delivery concerns.
Changes & Cancellations
If you need to request a change or cancellation, contact us as soon as possible so we can review the current order status.
Payment Questions
Contact customer support if you have questions relating to payment, billing or an order transaction.
Questions about a Selvrina™ ceramic piece?
Our customer-support team can assist with questions about product dimensions, ceramic construction, surface appearance, intended use, care information and other product-specific details available for the item you are considering or have purchased.
Include the product name when possible
If your inquiry relates to a particular Selvrina™ ceramic storage canister, please include the product name or relevant order information so our team can identify the item accurately.
Tell us if your order arrives with an issue
Please contact customer support if an item arrives damaged, appears defective, differs from the item ordered, or if part of your order appears to be missing.
When appropriate, please include your order number together with clear photographs of the ceramic item, packaging, shipping label and the relevant issue. Providing clear information can help our team review your request more efficiently.
Please contact us before sending merchandise back
If you wish to request a return, please contact Selvrina™ customer support first. Our team will review your request and provide the applicable return instructions based on the circumstances of your order.
Merchandise should not be sent to the registered business address shown on this page unless Selvrina™ customer support specifically instructs you to use that address for an approved return.
The registered business address listed below identifies the legal company associated with Selvrina™. It should not automatically be treated as a warehouse, fulfillment center or authorized return destination. Please contact customer support for the appropriate return instructions.
Questions about a refund request?
For questions relating to a return or refund, please contact our customer-support team at service@selvrina.com .
Please include your order number and relevant information about the request whenever possible. Any applicable refund process will be handled according to the terms associated with the order and the relevant Selvrina™ store policies.
Contact us as soon as possible
If you need to request a shipping-address correction, order-information change or cancellation, please contact us promptly.
We will review the status of your order and make reasonable efforts to assist. Depending on how far an order has progressed through processing or fulfillment, a requested change may not always be possible.
Personal-information questions
Privacy-related questions and applicable personal-information requests may be sent to service@selvrina.com .
Depending on the nature of the request and applicable requirements, additional information may be requested in order to verify the request before it can be completed.
Our customer-support response time
Selvrina™ customer support aims to respond to customer inquiries within 24 hours.
Providing your order number, checkout email address and a clear description of your request can help our team review your inquiry more efficiently.
Official Selvrina™ details
Official brand, legal company and customer-support information associated with Selvrina™.
We are here to help with your Selvrina™ experience.
Whether your question concerns an artistic ceramic storage canister, an existing order or customer care, contact our support team and include your order number whenever possible.